frequently asked question

Question-Answer:


Question. How many people can an Budget Cottage accommodate?

Answer. With an additional bed on a chargeable basis, Budget Cottage can comfortably accommodate three guests.


Question. What is the ideal time I should spend in Rishikesh?

Answer. We recommend a minimum of two-three nights in Rishikesh. The number of nights can be increased or decreased based on the travel plan. To know more about the Rishikesh, please visit the Explore-Rishikesh section on our website. You can also write to us directly on the Plan Your Trip section.


Question. Are there any special facilities provided to corporate guests?

Answer. For corporate and business guests, Summit Hotels & Resorts offer facilities like conference room, business centre, wakeup and packed breakfast among others. To know more, please get in touch with our team at 09837229990.


Question. Do you offer corporate discounts?

Answer. Nakshatra Resort offer special rates and discounts for corporate guests. For details, please get in touch with our sales executives at 09837229990.


Question. What do I do if I have lost or forgotten something in my room?

Answer. If you have lost or forgotten your belonging(s) in the room or Resort premises, please contact our Guest Relations team at 09837229990.


Question. What is the cost of the buffet?

Answer. We offer buffet for breakfast, Lunch and dinner with vegetarian and non-vegetarian options. Rates may vary as per season so please contact our Guest Relations team at 09837229990.


Question. Do you have separate rates for groups?

Answer. Nakshatra Resort offer special rates for groups. To get in touch with our sales team, please call us at 09837229990.


Question. How do I book my stay with Nakshatra Resort?

Answer. To register a booking with us, you can visit our website www.nakshatraresort.in for online booking, chat with our sales & reservation executive online or call us directly at 09837229990


Question. How will I know my reservation is confirmed?

Answer. Once we receive the payment, your reservation stands confirmed. You will receive an email from us conveying the same.


Question. What is the maximum number of guests allowed in a reservation request? Are group bookings possible online?

Answer. Reservation via online travel portals allows up to 10 adults or 5 couples with 2 children per couple. However, large-scale bookings are not accepted online. We recommend that you call us directly on 09837229990 and we will take care of it for you.


Question. Can you make an itinerary for guests?

Answer. Yes, we have a team of holiday experts who can plan an itinerary based on your travel plans. To get in touch with our holiday experts, please contact 9837229990. You can also write to us directly at info@nakshatraresort.in


Question. When is breakfast, lunch and dinner in the Resort?

Answer. In Nakshatra Resort, breakfast is from 7:30AM to 09:30 AM, lunch from 01:00 PM to 3:30 PM and dinner from 09.30 PM to 11.00 PM.


Question. What is the check-in and check-out time?

Answer. The check-in time is 12 NOON and check-out time is 10 AM


Question. Can I enter my room before check-in time?

Answer. If the room is ready we will gladly let you in earlier. However, if your room isn't ready, there is a baggage storage at your disposal and you may use the rest of the Resort's amenities while waiting.


Question. How much does internet access cost?

Answer. Wi-Fi is free of charge for all guest rooms and common areas of the resort. Please request the password for free internet access when checking in the Resort.


Question. What are the payment terms at the reception desk?

Answer. At the reception desk of our facilities, payment can be made in cash.


Question. Where is parking, in the outside the Resort?

Answer. All guests of our resorts have free parking for one of their vehicles.


Question. Is it possible to rent a car or scooter?

Answer. Yes. Please visit our Guest Relations desk.


Question. Is it possible to arrange day-trips or hire a tour guide?

Answer. Yes. Please visit our Guest Relations desk.


Question. Are pets allowed in the hotel?

Answer. Yes we have pet-friendly property.


Question. If I change the dates of my stay, will this influence on the price?

Answer. Please contact our Reservation Team and they will be glad to serve you.


Question. What facilities do you have for children?

Answer. We have an big lawn for playing many games like bolly-ball, foot-ball, bed-minton, cricket etc.


Question. Where can I get a copy of my invoice?

Answer. You can get a copy of the invoice in your booking confirmation mail.